FAQ

  • What is the serving size?

  • 16oz has 16 servings of two tablespoons a day and 320 calories for the whole jar which equates to 20 calories per serving.

  • What is the difference between the capsules and the gummies?

  • The capsules and the gummies provide the same benefits when taken in the correct servings. The only difference is the form that they are available in. You can choose based on your preferred choice of consumption.

  • Where do you source your Sea Moss?

  • Our Sea Moss is sourced from the beautiful island of St. Lucia.

  • How should the sea moss be stored?

  • The gels should be refrigerated upon arrival. Sea Moss will gel overnight in the refrigerator and is good for 2years in the refrigerator Please note that our glasses are freezer safe too.

  • Can toddlers/ children take this?

  • Sea Moss is a superfood that can be enjoyed by the entire family.

  • Why does it take so long to process?

  • We do not use chemicals or preservatives so it must go through all of its stages to ensure that you will receive the maximum amount of benefits that this awesome line of products has to offer.

  • My address and contact information were automatically updated

  • If you are using the “remember me” feature, your information will automatically populate. Please double-check your information before submitting your order to make sure it is correct.

  • Are your products FDA approved?

  • Yes, our sea moss is FDA approved.

  • What if I still have products left from the previous month? Can I pause?

  • You can actually go ahead and freeze our product, without this the shelf life of the product is typically 2 years from arrival and we recommend to take a serving of two tablespoons per day and if you would like to pause your subscription you can do this easily from either your dashboard, contacting us via Facebook or alternatively email us at customerservice@h2oseamoss.com

  • What is the texture of the gel?

  • The gel has a similar texture to applesauce or smoothie.

  • How is it packaged?

  • Our gels are sent with multiple ice packs to ensure freshness and that they are cushioned properly for transit.

  • How much should be taken per day?

  • We recommend that you take two tablespoons per day for maximum benefits. We strongly recommend using a clean spoon per serving. Please do not double-dip as this adds bacteria and microbes to the jar and speeds up the expiration date.

  • How long does this take before there are any results?

  • The first step is to take the sea moss on a consistent basis. The timeframe that you’ll see results will vary since everyone’s body will process it differently. We recommend that you monitor your body while taking these amazing products and this will give you a great idea as to how fast it works for you.

  • Are there any side effects?
    • Normally there are no side effects. However on very rare cases as the body gets used to the new nutrition, some people can experience gassiness, yellow stool and nausea. Please note that this is temporary and will subside when your body gets used to the sea moss.
    • Some individuals may be allergic to sea moss and experience symptoms such as skin rash, itching, and difficulty breathing. Anyone who has any condition of allergy to sea weed products please consult your healthcare professional before consuming sea moss.
    • Never exceed the serving size indicated on the package.